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Legal Act

Sanction Policy

Violation matrix, suspensions, account termination, and appeals.

1 min read Updated: 2026-02-25

SANCTION AND ACCOUNT SUSPENSION POLICY

Document ID: OPS-BAN-2026

Access: Admin and Support

Effective date: 25/02/2026

I. VIOLATION CLASSES

The Platform applies a proportional sanction model, including warning, temporary suspension, and permanent termination depending on severity.

Violation LevelTypical ExampleMeasure
MinorSpam-like quality issues, non-critical policy mismatchWarning / correction request
MediumRepeated misconduct, circumvention attempts, abusive behaviorTemporary suspension
SevereFraud, identity abuse, severe harmful or illegal contentPermanent termination

II. ENFORCEMENT PROCESS

Article 1. Investigation

Enforcement may start from reports or automated/internal controls. Relevant evidence is stored in internal case records.

Article 2. Execution

Depending on severity, visibility may be restricted, account access suspended, or account terminated.

Article 3. Financial Effects

Remaining promotional/credit value handling follows active policy and applicable law.

Article 4. Appeal

Users may submit one appeal request within the specified support window after sanction notification.

*End of document.*

https://service-finder.rs/privacy-act/sanction-policy?lang=en · 2026-10-18